Our Management Team

Sue Bailey
Chief Executive Officer

Sue took the reins as CEO of Virgin Mobile Australia in April 2010. Her mission is to ensure we continue to deliver great value mobile and broadband products while maintaining our award-winning levels of customer service.

Having spent the last seven years with Virgin Mobile in senior marketing roles, Sue knows the business inside-out. She's recently back from working at Virgin Mobile US as Senior Vice President of Customer Proposition (try saying that quickly three times), prior to which she was our Marketing Director here in Australia, leading the way in our brand, communications and go-to-market strategies. Sue originally joined Virgin Mobile after several years at Telstra in senior consumer marketing and strategic marketing positions.

In her spare time Sue enjoys the outdoor sights and sounds of Australia. As an avid bushwalker, birdwatcher and traveller, Sue greatly appreciated her time in the US, where she developed a passion for American history (and feels privileged to have been there at such a pivotal time). She cites the 2005 Ashes test cricket match in England and paddling a canoe up the Yukon river in Canada as highlights of her adventures to date, but we expect many more to come as she leads Virgin Mobile into the future.

David Scribner
Marketing Director

Any business that flies the flag for the Virgin brand needs a Marketing Director with vision, experience – and just a dash of cheekiness. For Virgin Mobile Australia, David "Scribbles" Scribner is that man.

David is a marketing veteran with over 20 years experience working on some of Australia's leading brands – including Milo, AGL and Telstra. After cutting his marketing teeth at Nestle, David became Telstra’s head of Mobile Marketing & Operations, a role that saw him creating some of the significant changes in the way we use our phones. More recently, David oversaw the marketing departments at Aristocrat and Stockland, where he revitalised staff engagement and lead major brand overhauls.

Ask him over a beer and David will tell you that he prides himself on creating solutions that drive demand, on building great teams, and on producing insights that lead to work that, well, works.

David's pool-room wall includes a degree in Commerce (Marketing) from UNSW and professional courses he’s completed in Melbourne, Singapore and Switzerland. He has been married for 16 years and is the proud father of two boys. And as a lifelong St George Dragons supporter, he's always been a fan of the colour red: we couldn't agree more.

James Gully
Sales Director

The man who keeps the registers ringing in our retail, online and telesales channels is a sales guru with a head for strategy and a history of smashing targets. That makes him the perfect candidate to head up our ever-growing store network and to deliver on our bigger-than-Ben Hur expansion goals.

James is an Optus veteran, having joined them in the early 'noughties' and swiftly rising through the sales ranks to become National Manager of Optus World (their biggest sales channel) by 2003. Over the next four years he managed 146 franchised stores through a period of restructure before stepping up to become Strategy Manager, where he led the massive expansion of 110 stores over the next two years. His last role within Optus before joining our leadership team was as General Manager, Strategy and Infrastructure.

Before embarking on his illustrious sales career, which actually started with a 6-year stint at Exxon Mobil, James's extended working holiday saw him take in the sights, sounds and beers of the UK & Europe. These days, with three young children at home, in his down-time James is more likely to be building sandcastles at the local beach or sipping on a pinot noir than a VB – but he’ll still happily have a meat pie with it. Welcome aboard mate.

Dianne Fahey
HR Director

Di is our people person. She leads and champions HR initiatives that integrate our uniquely fun and cheeky Virgin culture with more serious business needs by focussing on the performance and development of our incredibly diverse staff base.

Di joined Virgin Mobile in December 2009 fresh from a one-year career break “relaxing” in the hustle and bustle of Hong Kong. Half her luck!

Prior to heading for Hong Kong, Di gained significant HR expertise in various roles across the SingTel Optus Group, including, at one stage, responsibility for all people-related functions from recruitment to payroll across an organisation of 800. In the past Di was also Human Resources Manager for various business divisions within Optus including Corporate, IT, Mobile and Consumer and Multimedia.

As a keen scuba diver, Di has explored the waters throughout Thailand, the Great Barrier Reef and the Solomon Islands. Showing an adventurous streak that would make Richard Branson proud, she also loves hiking and camping and has successfully traversed the notoriously challenging Cradle Mountain Track in Tasmania.

Andrew Skelton
Strategy Director

For Andrew Skelton, thinking six moves ahead is all in a day’s work. Our resident strategy grandmaster is the man charged with spotting business and development opportunities, managing board communications and implementing our regulatory and policy positions. You could say he's our big-picture guy.

Andrew is no stranger to foreign shores, having spent most of the last decade in senior roles for overseas telco businesses – Vodafone in particular. As Head of Commercial Strategy & Planning for Vodafone Egypt he developed and reviewed opportunities in a market that is as turbulent as its traffic!! Prior to this he was the Senior Marketing Planning Manager for Vodafone Group’s 260 million customers, and was even fortunate enough to work within Vodafone Ireland’s crack Commercial Finance team. Clearly he’s as nifty with a calculator as with strategy.

During a one-year career break before joining our team, Andrew indulged his inner thriller-seeker by journeying deep into the Amazon jungle, marching up Machu Picchu and cage diving with great white sharks in Cape Town. He has also accumulated a rather impressive list of NYE locations over the years, from the Pyramids of Giza and Times Square to the Eiffel Tower and many more. We’re delighted he’s chosen us as his next port of call.

Marcus Bourget
Corporate Counsel

Marcus runs Virgin Mobile's in-house legal team, and his invaluable advice on a range of issues keeps us out of court and ensures we play fair as a business.

Born in Singapore in 1970, Marcus grew up in a small farming village in the north of Scotland and earned himself a place at Cambridge University. He started his legal career with Clyde & Co, an English firm specialising in Admiralty - the law of the sea. This role took him to Hong Kong, where a six-month stint became a six-year stopover.

In 2000 he upped anchor and set sail to Sydney, landing a job with Minter Ellison. Seconded to Optus, he joined Optus full-time in 2003 and came to Virgin Mobile on secondment in 2007. In a short but moving ceremony he officially regained his virginity when he became a permanent member of our team later that year.

Outside his day job, Marcus is best known for his involvement with the Sydney Gay & Lesbian Mardi Gras. He became a director in 2004 and was head honcho from 2005 to 2008 - transforming the recently bankrupt organisation into a profitable, vibrant festival, while at the same time organising some of Sydney's most legendary parties.

Matt Anderson
Chief Operations Officer

Matt's multifaceted role includes ensuring our customer experience is consistently top-notch whilst also managing the web operations of our internet-loving Members, keeping a handle on our technology & delivery department AND making sure our bills are accurately invoiced each and every time. Busy boy.

Before joining Virgin Mobile 2008, Matt was with Fonterra (the world’s largest dairy exporter), running their Global Customer Service & Supply Chain Centre. Prior to that, Matt was a customer service guru, aka Business Operations Manager, at Vodafone Australia.

With double degrees from Victoria University in New Zealand – a Bachelor of Commerce & Administration (majoring in management) and a Bachelor of Arts (majoring in psychology) – clever Matt is not to messed with on Trivia Night.

Matt is a keen online gamer and spends most of his weekends in virtual battles. He loves great food and is passionate about wife’s fantastic cooking. Oh, and he also loves spending time with his wife and maltese dog named Noodles. Seriously.