Awards and recognition
At Virgin Mobile we’ve always prided ourselves on being the people’s champion.
That’s why we treat our customers as members, and perhaps it’s also why we’ve been scooping the pool in customer satisfaction surveys for some time now.
- Mobile Phone Provider of the Year
- Thanks to our amazing customers, we were the proud winners of Roy Morgan's annual Australian Mobile Phone Provider of the Year award.
- Voted no.1 for customer satisfaction
- According to the November 2012 Roy Morgan Single Source Report, our customers are the most satisfied of all mobile providers.
- Smart Investor - Voted Best Mobile Phone Provider
- We also topped the list in the AFR Smart Investor annual SMILES survey in 2010 and 2011/2012, with their readers voting us as the Best Mobile Phone Provider.
- AIMIA - Ranked No. 1 in Customer Satisfaction
- Once again we lead the pack, this time it was in the Australian Interactive Media Industry Association's (Sept 2012) survey.
Product Awards: It's not just our service that people love
- Best Value Mobile Broadband
"Virgin charges a fraction of Telstra & delivers a solid connection" (June 2011)The experts at PC & Tech Authority liked our "Solid date rates and excellent per-KB pricing". Because we charge per KB (not per MB), you only pay for what you use, and not a KB more!
- APC- Editor's Choice
- For Post-Paid Mobile Broadband USB Modem plans
- APC -Highly Recommended
- Highly Recommended for our Pre-Paid WiFi™ Modem
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