BYO Modem
You'll be getting the ease of internet on the go, the convenience of managing your account online, and the coverage of the Optus 3G (Dual Band) network1
Modem Requirements
Before you choose to BYO modem, check the list below.
- Type of Modem: It can be a USB modem, wireless data card or inbuilt modem.
- Frequency: Ideally both 900MHz and 2100MHz, to take advantage of the Optus Dual Band network, although most metro areas are covered by 2100MHz.
- Network Unlocked: If you're locked to another network, you'll need to contact your previous service provider to unlock it.
- SIM card slot: So you can plug in our Virgin Mobile Broadband SIM card.
Modem Setup
OK. So you're ready to roll? You'll just need to update your modem connection settings, so it knows to use our network.
| APN | VirginBroadband |
| Username* | [blank] |
| Password* | [blank] |
| Number | *99# |
That's it. Bear in mind if you do decide to BYO modem that we will refer you back to the equipment manufacturer for technical support
The Fine Print: Not for sale in Northern Territory or Tasmania. 1) Broadband speeds are available in the Optus 3G (Dual Band) (2100MHz/900MHz) network. BYO customers will need a dual band (2100MHz/900MHz) modem to access full coverage areas. Outside of these areas you will fall back to Optus’ GSM/GPRS network. See virginmobile.com.au/coverage for more info. Acceptable Use Policy applies. Peer to peer speed limited to 32 Kbps. Post-Paid Mobile Broadband: 2) Leave anytime just pay current month’s pro-rated spend. 3) Data includes uploads and downloads. Exceed your data allowance & speed is limited to 128Kbps for the next 250MB. Use more and your service will be unavailable until the first day of your next usage period, unless you purchase a data top up (max 3 per month). Service cancellation may apply if you download continuously or if your use adversely impacts other users. 4) With a Post-Paid plan on the same account. 5) Ability to change plans only available within this range of plans. BYO plans can change up or down once per billing month. Credit approved customers only. 1st bill is pro-rated (min monthly spend and included data) from the date you connect to the start of your next month’s bill. Payment by E-Bill & Direct Debit only. Pre-Paid Mobile Broadband: Proof of ID required. Data includes uploads and downloads & is charged per KB. 6) Included data has a 30 day expiry.