Got a gripe
If you haven't received the support you expect, please let us know!
In many cases, your issue can be resolved on the spot, but if it requires longer than 48 hours, our Customer Relations Team will take ownership and let you know what they are doing about it. We aim to resolve all customer issues within 10 working days.
If you're not happy with how we've resolved your issue, you can seek help from external channels such as the Telecommunications Industry Ombudsman.