Switch to Virgin Mobile and earn 4,000 Velocity Points
Like the sound of earning Velocity Points with your mobile phone or broadband plan? Then join Virgin Mobile now on eligible 12 & 24 month plans and you’ll earn 4,000 Bonus Velocity Points! And you’ll also earn 3 Points per dollar spent on your service each and every month! With a deal like this, you’ll be flying in no time.
All Prepaid and BYO services are excluded
Where could Velocity Points take you?
Check out all the latest redemption offers
Not a Velocity Frequent Flyer Member? Easy, join online today, it only takes two minutes!
Call1300 300 454
Velocity FAQs
What’s the deal?
When you join Virgin Mobile on eligible 24 month mobile or broadband plans you’ll start earning Velocity Points each and every month. Too easy!
But I’m already a Virgin Mobile customer
Our Velocity plans are only available on new 24 month connections, but give the Virgin Mobile customer service crew a call on 1300 555 100 as you may be eligible to upgrade your service and take advantage of this offer.
So how many Velocity Points do I get?
Our standard offer is 4,000 Upfront Points when you join, plus 3 Points per dollar spent on your service on-going. Check virginmobile.com.au/velocity for our latest Points deal.
When are Points I earn from my Virgin Mobile service added to my Velocity account?
Your first allocation of Points will be added up to 60 days from the date you joined Virgin Mobile and then each and every month, like clockwork!
Where can I join Virgin Mobile?
You can jump on board with Virgin Mobile’s Velocity deal by calling 1300 300 454, through our online store or by visiting a Virgin Mobile store. These deals are so hot they’re only available directly from Virgin Mobile (that means dealers and partners are excluded).
But I’m not a Velocity Member
No worries, you can join online here.
Do I need my Velocity Membership Number before I join Virgin Mobile?
You bet! Once you've got your Velocity Membership number handy check out our latest and greatest mobile and broadband deals by calling 1300 300 454, visit our online store or by visiting a Virgin Mobile store.
When do I tell Virgin Mobile my Velocity Membership Number?
If you’re joining online you must enter our online store via virginmobile.com.au/velocity. During the sign-up process you’ll be asked for your Membership number. If you’re joining over the phone or at a Virgin Mobile store just have your Membership number with you.
What plans are eligible to earn Velocity Points?
What can I use Velocity Points on?
You can use your Points for services across the Virgin Australia group of airlines including; Virgin Australia, Pacific Blue, Polynesian Blue, V Australia and Virgin Atlantic. You can also redeem for loads of cool things from books to beer! Actually, just check out velocityrewards.com.au for their latest redeem offers.
Can I have the Points I earn with my Virgin Mobile service added to someone else’s Velocity account?
Sorry, your Virgin Mobile service and Velocity account must be in the same name otherwise your Points will wander in limbo…
Help! My Points are missing!
Usually there’s a simple reason why your Points haven’t made it to your Velocity account check here for the most common reasons.
- It’s been less than 60 days since I joined Virgin Mobile – your Points aren’t missing they’re on their way
- Check the name on your Velocity account matches the name on your Virgin Mobile account - If they don’t match call Velocity on 131 875 to update your details
If you’re still stuck call the Virgin Mobile customer service crew on 1300 555 100.
I’ve got more questions
Really? Well that’s okay just give us a call on 1300 300 454.
Ah, who do I call?
Ghostbusters! Just kidding…
