1. No Data charges or flag fall....
2. What do GPRS, WAP and MMS mean?
3. What's does subscription mean?
4. Get the low-down on downloading....
5. Prices for Virgin Vibe Wap content
6. Vibe Terms and Conditions
7. Vibe Summer Campaign 2008 - Terms and Conditions

Hey there, did you know that we are improving our content for you? As part of this, we are ending a couple of services, including My Mailbox, My Folders & the ability to pick up MMS from the web if you don't have an MMS capable phone. For more information on how this affects you, click here.

1. No Data charges or flagfall....

Virgin Mobile loves you soooo very much, that we've decided NOT to charge our customers any data charges or flagfall when you're playing in the Virgin Vibe. Even when you download games and Ringtones, all you'll ever be charged is for the service you download. BRILLIANT!

2. What do GPRS, WAP and MMS mean?

GPRS

GPRS stands for ‘General Packet Radio Service’. Cool huh?

Put simply, it’s the technology we run on our network that lets WAP and MMS work on your phone.

WAP

WAP stands for ‘Wireless Application Protocol’. It’s kinda like ‘HTTP’ on the web, but for phones.

So - why WAP? Because WAP allows you to access great content from your handset! You need it to download java games, polyphonic tones, wallpapers and greeting cards. Picture this: you see a kick-ass video clip; you download the film poster as your wallpaper, the remixed theme-song as your ring tone and the java game to stop you from getting bored on the train! Our current WAP offering does not include email, but we’re working on this for you.

Click HERE to check if your phone is WAP - compatible and GET SET UP. It’s simple and FREE to set up!

MMS

Well, it stands for Multi-media Messaging Service, but you can think of if it as Much More Stuff.

MMS is basically a fancied-up text message, like SMS on steroids. Instead of just text, an MMS can include a photo (maybe taken from your camera phone?), or a sound file, or even a short video!

Click HERE to check if your phone is MMS-compatible and GET SET UP. It’s simple and FREE to set up!

Things we thought you might want to know about MMS

With Virgin MMS you can:

  • Attach sounds and messages to photo messages then send and receive them on your MMS phone;
  • Keep your personal details up-to-date and keep your favourites together;
  • Download stuff to your phone.

Keep an eye out here though ‘cause we’ll be adding more stuff sooner than you think and we wouldn’t want you to miss out on anything really cool.

A few things you can’t do with MMS

  • You can’t MMS whilst roaming.
  • You can’t send MMS to CDMA networks.
  • You can’t send MMS to the ‘3’ network.
  • You can’t email MMS video.

I have an MMS phone but my friend doesn’t. Does that mean I can’t send them anything at all?

Aussie networks are clever enough to work out whether or not your friend’s phone is an MMS one as well. If it’s not, then rather than sending the MMS message to their phone, their carrier will store the message on their website for them to pick up. Your friend will get a text from their carrier telling them that you’ve sent them a message, along with directions and instructions for how they can view it online - either on the Virgin Mobile Website (or their carrier’s website if they’re not with Virgin Mobile yet).

How much does it cost for me to send an MMS message?

You'll pay a great value flat rate of 25c Virgin to Virgin and 60c Virgin to other customers per message.

Can I send MMS messages while I’m travelling O/S with my Virgin Mobile?

Not right now, but we’re working on it. We’ll let you know as soon as it ’s available.

Can I send an MMS to my friend O/S?

Sorry, but not right now. However, we hope to be able to offer this service in the future.

How big can an MMS message be?

Right now the typical MMS size is around 30kb - 100kb.
How many images/pictures can you include in a MMS?
MMS can include more than one image/picture. Whether or not you can display multiple images varies depending on your phone. Remember the maximum size your MMS can be is 100kb.

MMS Video

Can I send content from the MMS Video category as an email as well as via MMS?

You can send any content in your "Private Folders" via email or MMS (including video files). All other content can be sent only via MMS/SMS.

Network

What is the bearer used for MMS?

The data bearer for MMS in the VMA network is GPRS.

Can I use MMS over Circuit Switched Data (CSD)?

No. VMA does not offer MMS over CSD.

Am I charged for the GPRS usage for my MMS session?

No. MMS customers are not charged for the GPRS component utilised during the carriage of their MMS message through the network. They are charged only for the message itself. Some other carriers charge you extra, depending on how long it takes to send messages... sounds pretty unfair.

How fast is MMS transmission?

It is pretty fast but how fast will depend on the message size and the used bearer.

Is MMS a WAP browser application?

MMS does not use the WAP browser in any way. MMS is a messaging application, not a browsing application. Therefore it requires its own user interface, like SMS also does

MMS Phone Compatibility

If you have a Virgin Mobile phone, then you're probably already set up. Otherwise, it's really easy to get set up for MMS.

Alternatively; you can send a blank text message to the number ‘141’. You ’ll then receive your specific MMS settings.

3. What does subscription mean....?

When you subscribe to monthly services, you receive your choice of information & entertainment content every day.

You’ll be charged when you first subscribe. The monthly subscription charge will then be incurred on the same day each subsequent month for as long as you remain subscribed.

If you decide to unsubscribe - we’re cool with that too. Just remember that once you’ve paid for your monthly content, there ain’t no going back! If you unsubscribe in the middle of the month you won’t get a refund for the remainder of that month.

To unsubscribe from monthly subscriptions, simply head to the Help option in the relevant content category. Just click on the service you no longer wish to receive – and BINGO! No more service.

4. Getting the low-down on downloading….

You might fancy personalising your handset once, twice or a million times over...or grabbing some entertainment in the format of a java game! With that said, you’d better know how to download!

Cruise around our Vibe categories for something you’d love to download. Once you’ve found it, simply click on the name. You’ll then be presented with a page confirming your selection and the price. All that’s left for you to do is to confirm.

The selected download will be sent to your handset. Once you receive this, you will be prompted to save the download in your handset. And if you lose your download, you can download it again within a reasonable time for free.

Easy peezy…. You’ll be in the Olympic Download team before you know it!!

5. Pricing for Virgin Vibe Wap Content

Access to WAP

Absolutely free.

Tones & Pics

Alert Tone $3.95
Animation $4.95
Cover Tone $3.95
Polyphonic Tones $3.95
Real Tone $4.95
Theme $4.95
True Tone $5.95
Wallpaper $3.95
My Wallpaper
 $3.95
My Animation $3.95
Moan Tones
 $5.00
Music Full Track $3.00
Music Video Download $3.50
Comedy Video Download $3.50

Games

Gold Games $7.95
Silver Games $6.95
Bronze Games $5.95
Gold Applications $7.95
Silver Applications $6.95
Bronze Applications $5.95

Sports Bar

30 Days of Sports Bar $2.95

Crystal Ball

30 Days of Horoscope $3.95
30 Days of Lovescope $3.95
30 Days of Inspirational Quotes $3.95
1 Day of Horoscope, Lovescope or Inspirational Quotes $0.50

yourTime

30 Days of yourRestaurants $1.00
30 Days of yourGigs $1.00
30 Days of yourMovies $1.00
30 Days of yourTV $1.00
30 Days of yourTime $2.95

MOKO

30 Days of MOKO $3.95
1 Day of MOKO $0.75
Private Message [per message] $0.50
MMS at standard rates  

truelocal.com.au

truelocal.com.au Directory FREE

Transport

Transport Infoline FREE

Winning Numbers

30 Days of Winning Numbers $1.00
1 Day of Winning Numbers $0.50

Flight Info

30 Days of Flight Info $2.00
1 Day Flight Info $1.00

Mobile Trivia

30 Days of Mobile Trivia $2.95
1 Day of Mobile Trivia $0.75

6. Vibe Terms and Conditions

Handset compatability

  • You need a compatible handset to access and use this material. Handset memory limitations may apply for downloads. Check your handset settings to ensure that it has sufficient memory.

Downloading

  • If the download is unsuccessful or you experience a disrupted connection you will be given further attempts to complete the download. You will still be charged if you do not wish to keep the downloaded item.
    Subscription services
  • If you subscribe to weekly services you will continue to have access to and be charged for the service until you cancel it. Instructions to unsubscribe from each service are available under the ‘Help’ menu in each content site.

Special offers and competitions

  • The terms for any special offers are set out at the service description at each content site.

Services and charges

  • Content may be changed, withdrawn or modified without notice.
  • If you access your service while global roaming additional charges will apply.
  • Charges apply for each service you purchase. Prices for each service are set out at the service description. Prices published are correct as at 28 October 2005.
  • By clicking on "Buy", you agree to pay for all material you request. All purchases are subject to the Virgin Mobile customer terms and conditions in our Standard Form of Agreement which is available at www.virginmobile.com.au
  • VMA will not be liable for any loss or damage suffered or incurred, directly or indirectly, as a result of you relying upon any material downloaded or received via our service or from any delay in receiving or failure to receive any material downloaded.

7. Vibe Summer Campaign 2008 - Terms and Conditions

  1. The promoter of this promotion is Virgin Mobile (Australia) Pty Limited ABN 67 092 726 442 of Level 8, 213 Miller Street, North Sydney New South Wales 2060 ("Promoter").
  2. Information on how to enter the promotion and prize forms part of these Conditions of Entry. Entry into the promotion is deemed acceptance of these Conditions of Entry.
  3. Entry is open to all residents of Australia who are customers of Virgin Mobile (Australia) Pty Limited ABN 67 092 726 442 of Level 8, 213 Miller Street, North Sydney New South Wales 2060 ("Eligible Entrant"). The officers, management and employees (or immediate family of an officer, manager or employee) of the Promoter, the agencies associated with this Competition, Virgin Mobile (Australia) Pty Ltd, and their related bodies corporate are not eligible to enter.
  4. To enter and be eligible to win a prize in this promotion, an Eligible Entrant must purchase any EA Mobile Game title from the pages on the Virgin Mobile games WAP portal to be eligible for entry as set out below.
  5. The Promotion starts at 12:01 AM AEDST 01 October 2008 and closes at 11:59 PM AEDST 31 December 2008 ("Promotional Period").
  6. No responsibility will be accepted for late, lost or misdirected entries and entry is deemed to be received at the time it is received in the Promoter’s database and not the time of transmission by the entrant.
  7. The Promoter’s decision as to the winner is final and no correspondence will be entered into.
  8. Every purchase in each month represents one entry into the monthly draw. Purchases in one month do not carry over to the following month. Each purchase represents one entry into the grand prize draw. Multiple entries per person are allowed.
  9. The draws will be carried out by computer. Monthly draws (each consisting of 4 individual prizes) will occur at 1:00 PM AEDST on November 4th, December 2nd and January 6th at Mirror Image Access (Australia), Level 2, 221 Miller Street, North Sydney, NSW, 2060. The Grand Prize draw (consisting of 1 major prize and 2 runners up prizes) will take place on January 6th 2009 at Mirror Image Access (Australia), Level 2, 221 Miller Street, North Sydney, NSW, 2060.
  10. The Prize winners will be notified by telephone within 3 days of the prize draw and by mail within 7 days of the prize draw. The Prize winners’ names will also be published in The Australian newspaper within 15 days of the draw.
  11. There will be fifteen (15) prize winners. The prizes will be awarded from all eligible entries received during the promotional period.
    a. In respect of the monthly draws, there will be four prizes awarded each month up to the individual value of $160.00 per prize.
    • Sony Ericsson Handset
    • Camera
    • iPod Nano
    • Phone Credit
    b. In respect of the Grand Prizes there will be a single prize consisting of a $5,000 travel voucher and two runner up prizes of $2,000 travel voucher and a $1,000 travel voucher.
  12. Maximum total value of the prize pool is RRP $10,000 (including GST). The prize pool value is based on the sum of the recommended retail price as provided by the supplier and is correct at the date of publication. The Promoter accepts no responsibility for any variation in prize value.
  13. The winner may be required to sign an indemnity in a form approved by the Promoter in favour of the Promoter and all involved parties prior to receiving their prize. If the winner does not sign that indemnity form, they will not be able to participate in the Prize.
  14. The Prize is subject to availability and the terms and conditions of each of the entities supplying the Prize.
  15. If a Prize winner cannot be contacted despite every reasonable effort within 3 months following the day of the last draw, the Promoter shall conduct further draws for any unclaimed prizes as may be deemed necessary at Mirror Image Access (Australia) Pty Ltd, Level 2, 221 Miller Street, North Sydney, NSW, 2060 at 1pm on April 14th 2009, in order to distribute any unclaimed prize. The winner of any unclaimed Prize will be contacted by telephone within 3 days of the prize draw and by mail within 7 days of the prize draw and their details will be published in the Australian Newspaper within 15 days of each applicable prize draw. In the event that the monthly Prize winner(s) drawn are from SA, such winner(s) shall reserve the right to claim his or her prize within three (3) months from the draw date, upon which a prize of equal value may be offered. The Prize winner will be contacted by telephone, and their names will be published in The Australian within 15 days of the draw. If the grand prize is not claimed upon the first draw executed, the Promoter reserves the right to carry out subsequent draws until the grand prize is successfully claimed, in the manner described above.
  16. All entries remain the property of the Promoter. A copy of the Promoter’s privacy policy can be found at www.virginmobile.com.au. The Promoter collects entrants’ personal information in order to conduct the promotion. If the information requested is not provided, the entrant may not participate in the promotion. By entering the promotion, unless otherwise advised, each entrant also agrees that the Promoter may use this information to contact you for future promotional, marketing and publicity purposes. Entrants’ personal information may be disclosed to State and Territory lottery departments and the winner’s name published as required under the relevant lottery legislation. A request to access, update or correct any information should be directed to the Promoter at their address set out above.
  17. The Promoter and its officers, employees and agents will not be liable for any damage or loss (including but not limited to, indirect or consequential loss) arising from personal injury or death or loss of, or damage to property which is suffered or sustained in connection with the promotion or any prize, except to the extent that liability cannot be excluded by law.
  18. The Promoter will not be responsible for any incorrect, inaccurate or incomplete information communicated in the course of or in connection with this promotion if the deficiency is occasioned by any cause outside the reasonable control of the Promoter, including without limitation technical malfunctions or failures.
  19. The Promoter is not responsible for any technical malfunction of any telephone network or lines, computer on-line systems, servers or providers, computer equipment, software, technical problems or traffic congestion on the Internet or at any web site, or any combination thereof, or any other technical failures, including any injury or damage to participants’ or any other person's computer related to or resulting from participation in or down-loading any materials in this promotion.
  20. If for any reason this promotion is not capable of running as planned in any respect due to any cause beyond the reasonable control of the Promoter, the Promoter reserves the right in its sole discretion to cancel, postpone or amend the promotion subject to the written directions of any competent authority.
  21. The Promoter reserves the right in its sole discretion to disqualify any individual who the Promoter has reason to believe has breached any of these conditions, or engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the promotion. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved.

Authorised under:
NSW Permit No TPL07/20258
SA Permit Number: TO8/4093
ACT Permit Number: TP08/04101
VIC Permit Number: 08/4502