David Scribner

Head of Virgin Mobile

Any business that flies the flag for the Virgin brand needs a Company Head with vision, experience - and just a dash of cheekiness. For Virgin Mobile Australia, David "Scribbles" Scribner is that man. David is a business veteran with over 20 years' experience working on some of Australia's leading brands - including Milo, AGL and Telstra. After cutting his marketing teeth at Nestle, David became Telstra's head of Mobile Marketing & Operations, a role that saw him creating some of the significant changes in the way we use our phones. David was Virgin Mobile's previous marketing director and the architect of the company's customer focused insights.

Ask him over a beer and David will tell you that he prides himself on creating solutions that drive demand, on building great teams, and on producing insights that lead to work that, well, works.

David's pool-room wall includes a degree in Commerce (Marketing) from UNSW and professional courses he's completed in Melbourne, Singapore and Switzerland. He has worked in Brisbane, Sydney and Melbourne as well as the USA and Switzerland. And as a lifelong St George Dragons supporter, he's always been a fan of the Red V: we couldn't agree more.

Nicole Bardsley

Director of Virgin Mobile Brand and Communications

Nicole is our globetrotting brand guru. She's an advocate for our heritage with a vision for our future and a passion for exploring all corners of the world. As Director of Brand and Communications she inspires a team of creative marcomms professionals to produce fresh work that cuts through the clutter and gets our message heard loud and clear. Starting her career in print advertising for David Jones, followed by stints working in the UK and travelling widely, Nicole joined FOXTEL in 2006 and was a key player in their hugely successful EOFYS campaign. Working at FOXTEL came with the added perk of meeting Hugh Jackman - tough. Joining Virgin Mobile in 2012, her first major campaign with us (Fair Go Bro) also happened to be our most successful of all time! Coincidence? You decide. When she's not leading her team to create award-winning work, Nicole can be found climbing Everest Base Camp, practising downwards dog pose in a yoga studio or developing her photography skills.

Derek Cummins

Director of Virgin Mobile Proposition and Strategy

Derek is a man with plans: as our Director of Virgin Mobile Proposition, he's the chief architect of our ever-evolving product range. And in an industry as fast-paced as telecommunications, that often means Derek can be found literally walking, and talking, and punching on his calculator at the same time. Who said men can't multi-task? Derek's career as a strategically-minded marketing leader started in Telemarketing before taking him through roles in the Prepaid and Small Business divisions of Optus, and since joining Virgin Mobile in 2008, Derek has championed our innovative approach to new products and driven our business transformation strategy. Out of the office Derek has been known to don an apron, pour a glass and entertain his dinner party guests with travel tales from London to Instanbul. (Next time you see him, ask about his encounter with Holly Woodlawn - it's a story worth hearing.)

Graham Milne

Director of Virgin Mobile Technology and Delivery

If there's one man who understands the technology our business relies on every day, it's Graham. As our chief officer in charge of machines that go bing (unofficial title), he is responsible for leading the teams that ensures our systems are capable of supporting our strategy and are always operating at their peak performance. With in-depth knowledge gained by experience in industry-leading software development, solution design, project management and enterprise architecture, he's also a formidable strategic thinker and business leader with a knack for transforming team culture. Maybe it's his brogue accent, but when Graham talks, people listen. As a Virgin Mobile team member since 2002 (with a stint abroad in-between), he's an essential part of our business. Oh, and if you remember back in the 90s seeing that busker playing flute in a folk band with a bandaged knee due to football injuries - yep, that was Graham.

Giuliana Candido

Director of Virgin Mobile Experience

You can call her 'Gules', because everyone else does. Giuliana Candido, aka The Retain Hurricane, aka The Empress of NPS, is the lady responsible for adding a little bit of Virgin Mobile magic to our customer's lives, which means they like us more, and stay with us longer. See what we did there? As Director of Virgin Mobile Experience, she's our ultimate customer champion, always on the look-out for innovative ways to surprise and delight. With over 20 years of marketing experience, including work in financial services, agency, consulting, and of course telecommunications, she brings great ideas to every conversation. Perhaps it's also why, as Head of Our Customer Marketing Team since 2011, she led the strategic thinking that delivered unprecedented levels of customer retention and satisfaction. Never one to put her feet up, Giuliana keeps busy with travel and family, and somehow between all that managed to train for a black belt in Tae Kwon Do. (Please, no jokes about being a knockout. OK maybe just one.)