FairData: Postpaid customers only. Fair Use Policy and other T&Cs apply.
International Roaming: all rates are in $AUD. Call rates are for standard national & international numbers (not premium, satellite or marine numbers) and are charged in 60 second increments. Data is counted per kilobyte and includes uploads and downloads. Roaming is available on postpaid services once activated (you can turn it on or off in My Account). Roaming charges may be delayed, are on top of your monthly minimum spend and aren’t covered by your monthly (within Oz) plan inclusions. Coverage and phone compatibility varies by country and network. For rates, more details and information on our Roaming Data Packs see virginmobile.com.au/international-roaming.
Roaming Data Packs: all rates are in $AUD. Data is counted per kilobyte and includes uploads and downloads. After 30 days your pack expires, unused data is lost and does not roll over. See map above for more information including the Zone 1 countries where packs can be used and the data rates that apply once you've used your pack's allowance.
Virgin Australia Flights Offer: On sale from 00:01am AEST 5 July 2017 until 23:59pm AEST 31 January 2018 unless sold out prior, and only for advance purchase tickets where travel is booked at least 20 days prior to your departure date. Offer is only for travel on Virgin Australia operated and numbered flights i) between Australian domestic ports; and ii) from Australian ports to Apia/Denpasar/Honiara/Nadi/Raratonga/Port Vila/Nuku'alofa/Port Moresby/Los Angeles/Hong Kong. 10% discount is only applicable to the base fare price advertised for sale on the Virgin Mobile website and cannot be applied to sale fares. Discount is not applied to any other fees or charges and cannot be used in conjunction with any other offer. Discount is applied automatically at the time of booking on the Virgin Mobile website. The offer is for economy, premium economy or business class travel. Seats are limited and may not be available at peak times or on all flights, therefore the offer is subject to availability. Prices are quoted per adult in AUD and include taxes and fees, excluding any payment surcharges and any local taxes that are payable at the airport. All payments made via debit/credit card are subject to a payment surcharge between 0.6% to 1.3% (capped at $11 domestic and $70 international per passenger per booking) of the total value of the card transaction. Bookings can be changed/cancelled by paying the fee and any applicable fare difference in accordance with the fare rules, as published on our website on the day you request your change. For current change and cancel fees, see Virgin Australia's domestic Fees page, international short haul Fees page and international long haul Fees page. Name changes and refunds are not permitted. A minimum checked baggage allowance of 1 piece up to 23kg applies for Getaway, Elevate and Freedom economy fares, 2 pieces up to 23kg applies for Premium Saver and Premium fares, and 2 pieces up to 32kg applies for Business Saver and Business fares. Allowances may increase for Silver, Gold and Platinum Velocity members and for different fare classes. Additional fees will be charged for baggage in excess of the published allowances. For current inclusive baggage allowances and fees for excess baggage see Virgin Australia's domestic Baggage Details page, international short haul Baggage Details page and international long haul Baggage Details page. Go to www.virginaustralia.com for full terms and conditions.
Virgin Money Travel Insurance: The 10% discount applies to new Virgin Travel Insurance policies purchased online using promo code MATESRATES. Offer valid until 14 February 2018, is subject to change or removal at the discretion of Virgin Money without notice and can’t be used in conjunction with any other Virgin Travel Insurance offer or discount (including the Virgin Money Credit Card discount). This information is of a general nature only and does not take into account your personal financial situation, needs or objectives. Please consider the Product Disclosure Statement (PDS) and Financial Services Guide (FSG) before deciding whether to buy this product. If you purchase a policy, Virgin Money receives a commission which is a percentage of your premium - see the FSG for details. Virgin Travel Insurance promoted by Virgin Money (Australia) Pty Limited ABN 75 103 478 897, authorised representative No 280884 of Virgin Money Financial Services Pty Ltd ABN 51 113 285 395 AFSL 286869. AGA Assistance Australia Pty Ltd ABN 52 097 227 177, AFSL 245631 trading as Allianz Global Assistance issues and manages Virgin Travel Insurance on behalf of the insurer, Allianz Australia Insurance Limited (Allianz) ABN 15 000 122 850 AFSL 234708.
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