Easy-as International Roaming makes everywhere feel like home, so you can roam sweet roam without the worries

ACTIVATE ROAMING

Before you go, turn on your International Roaming on your Postpaid service with the flick of a switch in My Account online or the app.

SIMPLE ZONES AND RATES

Our simple International Roaming rates and zones means exploring the world won't cost you the earth. Just find out if you are travelling to a Zone 1, 2 or 3 country before you go.

STAY IN THE KNOW

Check your usage anywhere, with My Account online or the app.

International Roaming

ROAMING DATA PACKS

Roaming Data Packs offer you an affordable way to stay connected while overseas.
Simply log into My Account online or the app to add one to your service. Roaming Data Packs are only for use in Zone 1 countries.

Included zone 1 countries

  • Austria
  • Denmark
  • Fiji
  • Germany
  • Greece
  • Hong Kong
  • Indonesia
  • Ireland
  • Japan
  • Malaysia
  • New Zealand
  • Norway
  • Philippines
  • Singapore
  • Spain
  • Sri Lanka
  • Sweden
  • Thailand
  • United Kingdom
  • United States
Data You Pay
500MB (6c/MB) $30
1GB (4.4c/MB) $45
2GB (2.9c/MB) $60
3GB (2.8c/MB) $85

Features

Available for Postpaid
service customers only

Expires 30 days after purchase

Buy more than one data pack at a time
(unused packs still expire 30 days after purchase)

Zones & Rates

Tell us where you're going, and we'll tell you what you'll pay. Simple.

Just enter a country to see its rates.

COVERAGE
While roaming your coverage is provided by local networks. Network quality varies greatly around the world, even within the same country or region.

ROAMING CHARGES
International Roaming usage is always an extra charge to your regular monthly plan. Your plan’s included data, calls & text cannot be used overseas.

Just enter a country to see its rates.

COVERAGE
While roaming your coverage is provided by local networks. Network quality varies greatly around the world, even within the same country or region.

ROAMING CHARGES
International Roaming usage is always an extra charge to your regular monthly plan. Your plan’s included data, calls & text cannot be used overseas.

Please wait while we load the international roaming rates and zones.

Travel Rewards

10% off Flights from Virgin Australia

Thanks to our besties at Virgin Australia, every Virgin Mobile customer can save 10% off selected base fares on domestic Australia and selected international flights.

More info
10% off Travel Insurance from Virgin Money

When it comes to travel, we have a world of experience. Protect your adventures with Virgin Travel Insurance and enjoy a special 10% discount.

More info

Frequently Asked Questions

International Roaming lets you use your service for calls, text and data while you are travelling overseas, just as if you were in Australia, using your usual service number. Your service will connect to a local network, who then send us a bill which we then pass on to you.

  • Make sure that International Roaming is activated on your service
  • Turn on Cellular Data / Data Roaming on your service if you plan to use data when overseas
  • Check that your device is compatible with overseas networks. If you've got a newish device you will be fine in most countries, but some countries (such as Canada) use different mobile technology from what we use in Australia.
  • Make sure that your device is network unlocked if you intend to use a local SIM card in your device while overseas.

Follow these tips to avoid excess usage, and download the app to check your usage on the go.

  • Monitor your usage
  • Get a Roaming Data Pack
  • Avoid checking your voicemail
  • Take advantage of Wi-Fi whenever you can
  • Turn off background apps to minimise data usage
iOS Settings > Mobile (or Cellular / Cellular Data) > Data Roaming > On/Off
ANDROID Settings > Find mobile networks > More Networks > Data Roaming > on/off
WINDOWS Start > flick left to the App list > Settings > Mobile network > Roam/Don't Roam

It's easy! Do it on your mobile via the My Account app (under 'Settings') or online via My Account

There are a number of ways you can reach us if you need assistance while overseas. Call us for free on +612 8860 9848, leave us a message on Facebook or Twitter or try our other contact options.

Read More FAQs

The Fine Print:

FairData: Postpaid customers only. Fair Use Policy and other T&Cs apply.

International Roaming: all rates are in $AUD. Call rates are for standard national & international numbers (not premium, satellite or marine numbers) and are charged in 60 second increments. Data is counted per kilobyte and includes uploads and downloads. Roaming is available on postpaid services once activated (you can turn it on or off in My Account). Roaming charges may be delayed, are on top of your monthly minimum spend and aren’t covered by your monthly (within Oz) plan inclusions. Coverage and phone compatibility varies by country and network. For rates, more details and information on our Roaming Data Packs see virginmobile.com.au/international-roaming.

Roaming Data Packs: all rates are in $AUD. Data is counted per kilobyte and includes uploads and downloads. After 30 days your pack expires, unused data is lost and does not roll over. See map above for more information including the Zone 1 countries where packs can be used and the data rates that apply once you've used your pack's allowance.

Virgin Australia Flights Offer: On sale from 00:01am AEST 5 July 2017 until 23:59pm AEST 31 January 2018 unless sold out prior, and only for advance purchase tickets where travel is booked at least 20 days prior to your departure date. Offer is only for travel on Virgin Australia operated and numbered flights i) between Australian domestic ports; and ii) from Australian ports to Apia/Denpasar/Honiara/Nadi/Raratonga/Port Vila/Nuku'alofa/Port Moresby/Los Angeles/Hong Kong. 10% discount is only applicable to the base fare price advertised for sale on the Virgin Mobile website and cannot be applied to sale fares. Discount is not applied to any other fees or charges and cannot be used in conjunction with any other offer. Discount is applied automatically at the time of booking on the Virgin Mobile website. The offer is for economy, premium economy or business class travel. Seats are limited and may not be available at peak times or on all flights, therefore the offer is subject to availability. Prices are quoted per adult in AUD and include taxes and fees, excluding any payment surcharges and any local taxes that are payable at the airport. All payments made via debit/credit card are subject to a payment surcharge between 0.6% to 1.3% (capped at $11 domestic and $70 international per passenger per booking) of the total value of the card transaction. Bookings can be changed/cancelled by paying the fee and any applicable fare difference in accordance with the fare rules, as published on our website on the day you request your change. For current change and cancel fees, see Virgin Australia's domestic Fees page, international short haul Fees page and international long haul Fees page. Name changes and refunds are not permitted. A minimum checked baggage allowance of 1 piece up to 23kg applies for Getaway, Elevate and Freedom economy fares, 2 pieces up to 23kg applies for Premium Saver and Premium fares, and 2 pieces up to 32kg applies for Business Saver and Business fares. Allowances may increase for Silver, Gold and Platinum Velocity members and for different fare classes. Additional fees will be charged for baggage in excess of the published allowances. For current inclusive baggage allowances and fees for excess baggage see Virgin Australia's domestic Baggage Details page, international short haul Baggage Details page and international long haul Baggage Details page. Go to www.virginaustralia.com for full terms and conditions.

Virgin Money Travel Insurance: The 10% discount applies to new Virgin Travel Insurance policies purchased online using promo code MATESRATES. Offer valid until 14 February 2018, is subject to change or removal at the discretion of Virgin Money without notice and can’t be used in conjunction with any other Virgin Travel Insurance offer or discount (including the Virgin Money Credit Card discount). This information is of a general nature only and does not take into account your personal financial situation, needs or objectives. Please consider the Product Disclosure Statement (PDS) and Financial Services Guide (FSG) before deciding whether to buy this product. If you purchase a policy, Virgin Money receives a commission which is a percentage of your premium - see the FSG for details. Virgin Travel Insurance promoted by Virgin Money (Australia) Pty Limited ABN 75 103 478 897, authorised representative No 280884 of Virgin Money Financial Services Pty Ltd ABN 51 113 285 395 AFSL 286869. AGA Assistance Australia Pty Ltd ABN 52 097 227 177, AFSL 245631 trading as Allianz Global Assistance issues and manages Virgin Travel Insurance on behalf of the insurer, Allianz Australia Insurance Limited (Allianz) ABN 15 000 122 850 AFSL 234708.

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Windows: is a registered trademark of Microsoft Corporation in the United States and other countries.