Easy-as International Roaming makes everywhere feel like home, so you can roam sweet roam without the worries

ACTIVATE ROAMING

Before you go, turn on your International Roaming on your Postpaid service with the flick of a switch in My Account online or the app.

SIMPLE ZONES AND RATES

Our simple International Roaming rates and zones means exploring the world won't cost you the earth. Just find out if you are travelling to a Zone 1, 2 or 3 country before you go.

STAY IN THE KNOW

Check your usage anywhere, with My Account online or the app.

International Roaming

ROAMING DATA PACKS

Roaming Data Packs offer you an affordable way to stay connected while overseas.
Simply log into My Account online or the app to add one to your service. Roaming Data Packs are only for use in Zone 1 countries.

Included zone 1 countries

  • Austria
  • Denmark
  • Fiji
  • Germany
  • Greece
  • Hong Kong
  • Indonesia
  • Ireland
  • Japan
  • Malaysia
  • New Zealand
  • Norway
  • Philippines
  • Singapore
  • Spain
  • Sri Lanka
  • Sweden
  • Thailand
  • United Kingdom
  • United States
Data You Pay
500MB (6c/MB) $30
1GB (4.4c/MB) $45
2GB (2.9c/MB) $60
3GB (2.8c/MB) $85

Features

Available for Postpaid
service customers only

Expires 30 days after purchase

Buy more than one data pack at a time
(unused packs still expire 30 days after purchase)

Zones & Rates

Tell us where you're going, and we'll tell you what you'll pay. Simple.

Just enter a country to see its rates.

COVERAGE
While roaming your coverage is provided by local networks. Network quality varies greatly around the world, even within the same country or region.

ROAMING CHARGES
International Roaming usage is always an extra charge to your regular monthly plan. Your plan’s included data, calls & text cannot be used overseas.

Just enter a country to see its rates.

COVERAGE
While roaming your coverage is provided by local networks. Network quality varies greatly around the world, even within the same country or region.

ROAMING CHARGES
International Roaming usage is always an extra charge to your regular monthly plan. Your plan’s included data, calls & text cannot be used overseas.

Please wait while we load the international roaming rates and zones.

Frequently Asked Questions

International Roaming lets you use your service for calls, text and data while you are travelling overseas, just as if you were in Australia, using your usual service number. Your service will connect to a local network, who then send us a bill which we then pass on to you.

  • Make sure that International Roaming is activated on your service
  • Turn on Cellular Data / Data Roaming on your service if you plan to use data when overseas
  • Check that your device is compatible with overseas networks. If you've got a newish device you will be fine in most countries, but some countries (such as Canada) use different mobile technology from what we use in Australia.
  • Make sure that your device is network unlocked if you intend to use a local SIM card in your device while overseas.

Follow these tips to avoid excess usage, and download the app to check your usage on the go.

  • Monitor your usage
  • Get a Roaming Data Pack
  • Avoid checking your voicemail
  • Take advantage of Wi-Fi whenever you can
  • Turn off background apps to minimise data usage
iOS Settings > Mobile (or Cellular / Cellular Data) > Data Roaming > On/Off
ANDROID Settings > Find mobile networks > More Networks > Data Roaming > on/off
WINDOWS Start > flick left to the App list > Settings > Mobile network > Roam/Don't Roam

It's easy! Do it on your mobile via the My Account app (under 'Settings') or online via My Account

There are a number of ways you can reach us if you need assistance while overseas. Call us on +612 8860 9848 or try our other contact options.

Read More FAQs

The Fine Print:

FairData: Postpaid customers only. Fair Use Policy and other T&Cs apply.

International Roaming: all rates are in $AUD. Call rates are for standard national & international numbers (not premium, satellite or marine numbers) and are charged in 60 second increments. Data is counted per kilobyte and includes uploads and downloads. Roaming is available on postpaid services once activated (you can turn it on or off in My Account). Roaming charges may be delayed, are on top of your monthly minimum spend and aren’t covered by your monthly (within Oz) plan inclusions. Coverage and phone compatibility varies by country and network. For rates, more details and information on our Roaming Data Packs see virginmobile.com.au/international-roaming.

Roaming Data Packs: all rates are in $AUD. Data is counted per kilobyte and includes uploads and downloads. After 30 days your pack expires, unused data is lost and does not roll over. See map above for more information including the Zone 1 countries where packs can be used and the data rates that apply once you've used your pack's allowance.

Android: is a trademark of Google Inc.

Windows: is a registered trademark of Microsoft Corporation in the United States and other countries.