It's official - Virgin Mobile customers are the most satisfied!

We're the winners of the Canstar Blue award for 2016 for mobile plans that come with a phone, beating out our competition to achieve the maximum five-star rating for overall satisfaction. Our customers also rated us five stars for value for money, customer service and flexibility.

The Fine Print:

SIM Plans and Cancellation: approved customers only. Cancellation fees apply if you leave a 12 month plan early. If you bring your own device make sure it's not locked to another provider and that it's compatible with our networks described at

Included Value: can be used for calls & text to standard national and international numbers, as well as calls to 13 numbers & MMS to Oz numbers. Standard charges apply once included value is used up & for non-included call & messaging types.

Data: is counted per kilobyte and includes uploads and downloads.

Rollover Value and Data: any unused included data (and extra data if you went into it) or value for calls & text rolls over to the next month only, can be used once the next month's inclusion has been spent and may be forfeited if you change plan.

Bonus Data: available when you sign up by the 31 January 2017. Bonus amounts are:1GB & 2GB for the $40 & $50 Phone (24 month) Plans, respectively; and 2GB & 6GB for the $40 & $50 12 Month SIM Plans respectively; and 1GB & 4GB for the $40 & $50 SIM (only) Plans, respectively. You will receive the bonus on top of your standard monthly data allowance (to use in Oz) until you cancel or change plans.

Disco not data music steaming: available from 1 November 2016 when you sign up or change plans to a $40 or higher Postpaid (Phone or SIM) mobile plan by the 31 January 2017. Stream music data free with featured apps until 31 January 2018. Stream up to 512kbps. Streaming services subject to change at any time. Song downloads, data tethering, video content, non-music content such as album art, ads, authentication & app analytics are excluded and will incur data charges. Streaming services may require paid subscription fees & may not have apps available on all mobile operating systems. Suitable for one stream per service on mobile & tablet devices only.

Velocity Points: available when you're an Oz resident over 18, once you've linked your Velocity membership no. and while the offer is running. See for more.