4G is available in selected areas. See where you can get it on your device at virginmobile.com.au/coverage
24 Month Plans: approved customers only. If you leave early you’ll need to pay out any unpaid contributions towards the full cost of your device including those we were going to cover. You can find out the monthly contributions for your device from bills, sign up information, or by logging in at virginmobile.com.au/myaccount
SIM Plans and Cancellation: approved customers only. Cancellation fees apply if you leave a 12 month plan early. If you bring your own device make sure it's not locked to another provider and that it's compatible with our networks described at virginmobile.com.au/coverage
Included Value: can be used for calls & text to standard national and international numbers, as well as calls to 13 numbers & MMS to Oz numbers. Standard charges apply once included value is used up & for non-included call & messaging types. Our Fair Use Policy applies.
Data: is counted per kilobyte and includes uploads and downloads.
Data Packs: charged monthly until you cancel with 30 days’ notice. Plan data (including any data rollover) is used before your Data Pack. Changing to a lower spend Data Pack (or Data Value Add by the old name, which have had the same spend & data levels since 24 July 2015) takes effect from your next billing month. Other changes take effect straight away and data & charges may be pro-rated for the remaining portion of your current billing month. Data is to use in Oz, is counted per kilobyte and includes uploads & downloads. See full terms at virginmobile.com.au/terms-and-conditions
Rollover Value and Data: any unused included data (and extra data if you went into it) or value for calls & text rolls over to the next month only, can be used once the next month's inclusion has been spent and may be forfeited if you change plan.
Bonus Data: available when you sign up by the 31 January 2017. Bonus amounts are:1GB, 2GB & 2GB for the $40, $50 & $100 Phone (24 month) Plans, respectively; and 2GB & 6GB for the $40 & $50 12 Month SIM Plans respectively; and 1GB & 4GB for the $40 & $50 SIM (only) Plans, respectively. You will receive the bonus on top of your standard monthly data allowance (to use in Oz) until you cancel or change plans.
International Calls Bonus: available when you sign up on $100 (24 month) Phone by 31 January 2017. You will receive unlimited standard international calls from Oz to the UK, USA, NZ, China, India, Singapore and Canada until you cancel or change plans.
500MB Roaming Bonus: available at no additional cost when you sign up or change plans to a $70 or higher postpaid (Phone or SIM) plan before 31 December 2016. Once the 500MB Roaming Bonus has been applied (up to 72 hours after sign up) you have 365 days to use it in Zone 1 countries. Any unused 500MB Roaming Bonus data does not rollover at the end of this period and is forfeited earlier if you cancel or change plans. 500MB Roaming Bonus data will be used before any Roaming Data Packs that you purchase. Data is counted per kilobyte (KB) and includes uploads and downloads. There are 1,024KB in a megabyte (MB). Standard roaming data rates apply beyond the 500MB or 365 days. For more info on countries, rates and roaming generally see virginmobile.com.au/international-roaming
Data Free Music Steaming: available from 1 November 2016 when you sign up or change plans to a $40 or higher Postpaid (Phone or SIM) mobile plan by the 31 January 2017. Stream music data free with featured apps until 31 January 2018. Stream up to 512kbps. Streaming services subject to change at any time. Song downloads, data tethering, video content, non-music content such as album art, ads, authentication & app analytics are excluded and will incur data charges. Streaming services may require paid subscription fees & may not have apps available on all mobile operating systems. Suitable for one stream per service on mobile & tablet devices only.
Second Service 1GB Bonus: available when you’ve got an existing postpaid phone plan with us spending $29 or more on monthly access fees and you sign up for a second postpaid phone plan spending $30 or more on monthly access fees on the same account before 31 December 2016. You will receive a 1GB bonus on top of your standard monthly data allowance (to use in Oz) for both the existing and second service until you cancel or change either plan. Offer may only be used once per customer.
Velocity Points: available when you’re an Oz resident over 18, once you’ve linked your Velocity membership no. and while the offer is running. See virginmobile.com.au/velocity for more information.
Apple: iPhone™ and © Apple Inc. All rights reserved.
Android: is a trademark of Google Inc.
Xperia: is a trademark of Sony Mobile Communications.
Windows: is a registered trademark of Microsoft Corporation in the United States and other countries.
Virgin Mobile (Australia) Pty Ltd ABN 67 092 726 442