×
Log in to My Account
Pay a bill
Log in
Log in to My Account
Pay a bill
Help & Support
Need help?
Support home
Device guides
Coverage
International rates
Contact us
Help & Support
SEARCH
Popular Support Articles
Account
Plan
Device
Top Articles
Phase Out FAQs
How can I repair my handset under warranty?
How do I find my 6 digit PIN?
How can I order a replacement SIM card?
How do I transfer my number to another carrier?
Billing & Payments
Your Final Bill
How do I read my bill?
How do I pay my bill?
How do I check my account balance?
How do I setup a payment extension?
Account Tools
How do I register for My Account?
What is the My Account app?
How do I process a change of ownership?
How do I setup or update direct debit?
What happens when my contract ends?
Getting Started
How do I track my order?
How do I activate my service?
How do I setup voicemail?
How do I transfer my contacts?
How can I use less data?
Data & Browsing
What is Auto Data?
What is Data Breakdown?
What is Data Gifting?
How do I add a Data Pack?
Which apps are using my data?
Usage
How do I setup International Roaming?
How do I check my unbilled usage?
How do I make international calls?
How do I check my Prepaid balance?
How do I change my plan?
Device
What are the APN settings for internet, MMS and tethering?
How do I repair my phone?
How do I set up a personal WiFi hotspot?
How do I setup MMS?
How do I unlock my phone or modem?
Network & Coverage
How do I check my coverage?
How do I check for network outages & planned work?
Troubleshooting
Mobile troubleshooting: Calls, Text & Data
Mobile Broadband Troubleshooting
Email Troubleshooting
How can I order and activate a replacement SIM?
How do I setup internet on my phone?
More Articles
Help using your device
Guides and troubleshooting tips for your phone or modem
More Devices
Latest News
More News
Still have questions?
Choose your method and ask away
Live Chat
Call Us