How do I check my Postpaid account balance?

This article contains the steps needed to check your account balance, or billed charges via My Account or the My Account Mobile App.

My Account

  1. Log in to My Account
  2. Your account balance is displayed on the top right of the screen under 'Your Charges'
  3. For more detail regarding your charges, click Bills & Payments in the left menu then select Current Charges
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My Account Mobile App

Our My Account Mobile App is available for iPhone and Android users. Click here to find out how to download it.

  • Access your App via the icon on your device
  • Go to the ‘Summary’ tab
  • Tap ‘Your next bill has arrived’
  • Your balance will be displayed

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