How do I set up a personal WiFi Hotspot?

'Personal Hotspot' (also known as Tethering) is a feature that enables some Postpaid and Prepaid phones to work as a modem to connect your PC or other devices to the internet.

How much does it cost?

There are no additional costs but you should bear in mind that the usage will come out of your plan's included data. To avoid bill shock you can monitor your usage through My Account or supplement your data allowance with a Data Pack.

Setting up a Personal WiFi Hotspot

For a step by step visual guide on setting up a Personal WiFi Hospot on your phone, follow the steps below.


  1. Tap on Settings
  2. Tap on General
  3. Tap on Cellular
  4. Tap on Personal Hotspot
  5. Swipe the switch to On
  6. You can tap on the password field to update the randomly generated password.


Setting up a personal hotspot on Android phones will vary depending on the phone and version of Android used, however the below is a general guide on how to set it up.

  1. Select Settings
  2. Go to Wireless and Networks or Connections
  3. Tap Tethering and portable hotspot (you may need to tap 'More' or 'Network sharing' to get to this option)
  4. Turn on Portable WiFi hotspot.
  5. Tap on Set up WiFi hotspot or Configure
  6. Enter a name for the network (SSID)
  7. Enter a password then select Save.

Windows Phone

  1. Tap Settings
  2. Select Internet Sharing
  3. Tap Share Over
  4. Select WiFi
  5. Set Sharing to On
  6. To change the network name or password tap Setup.

Connecting to your WiFi hotspot

  1. Ensure WiFi is enabled on your PC/laptop/tablet.
  2. In your WiFi connection list, select the network name you had created earlier (for iPhones this will be the name of your iPhone).
  3. Enter the Wi-Fi Hotspot password.

Trouble connecting to your WiFi Hotspot?

  1. Check your phone to ensure Hotspot is turned on.
  2. Make sure your phone is close enough to your device to pick up the hotspot.
  3. Double check your hotspot password is correct.
  4. Make sure your device is connected to your phone's hotspot.
  5. Confirm you can access the internet directly from your phone.

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