HOW DO I JOIN VELOCITY?
You can sign up online or call them on 131 875. It's free to join.
WHAT DO I GET?
3 Velocity Points are added to your Velocity account for every $1 you spend with us on your eligible Postpaid plan.
I'M AN EXISTING VELOCITY MEMBER – WHEN WILL I GET MY VELOCITY POINTS?
Your Points will be allocated added up to 60 days from the date you registered your Velocity member number and then each and every month, like clockwork!
WHAT CAN I SPEND MY VELOCITY POINTS ON?
You can spend your Velocity Points on flights, car hire, hotels and hundreds of cool gadgets from iPads to TVs and many more. Just check out velocityfrequentflyer.com for their latest redemption offers.
CAN MY POINTS BE ADDED TO SOMEONE ELSES VELOCITY ACCOUNT?
Sorry, but no, your Virgin Mobile account and Velocity account must be in exactly the same name.
CAN I GET MY POINTS BACKDATED FROM WHEN I FIRST JOINED VIRGIN?
Unfortunately not. Once you add your Velocity member number, you’ll start earning points from then on for any existing Postpaid services you have with us.
I DIDN’T HAVE A VELOCITY MEMBERSHIP WHEN I SIGNED, BUT I DO NOW. HOW DO I START GETTING MY POINTS ONGOING?
Log into MyAccount and simply register your Velocity member number.
WHERE CAN I JOIN VIRGIN MOBILE?
You can jump on board with Virgin Mobile's Velocity deal by calling 1300 300 454, through our online store or by visiting a Virgin Mobile store.